Meet Our Staff

Management

Brett Mcspadden

Brett Mcspadden

Business Manager

Certified
105 Reviews
View Bio
Mike King

Mike King

Sales Manager

Certified
74 Reviews
View Bio
Troy Lyle

Troy Lyle

General Manager
37 Reviews
View Bio
Cody Jones

Cody Jones

Business Development Manager
34 Reviews
View Bio
Thomas Szekely

Thomas Szekely

CFO
View Bio
Ann Hernandez

Ann Hernandez

Service Advisor

187 Reviews
Certified
Recent Reviews

Sep 23, 2022

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Excellent service.

Excellent service. So glad I purchased another Mazda! Thanks again to all who were there to help.

Sep 22, 2022

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Anne Hernandez and the service techs always do right by

Anne Hernandez and the service techs always do right by me. Great service. And my car always seems to run better.

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 22, 2022

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Professional, friendly, great scheduling and awesome ,

Professional, friendly, great scheduling and awesome , the service advisor was great, car was ready at the time of arrival.

Sep 21, 2022

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The appointments are always on time, the inspection is

The appointments are always on time, the inspection is thorough, the report is detailed and the waiting is great. Ann is not only a true professional but a lovely person who always makes my experience such fun. Hats off to the Service Center!!!!

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Brett Mcspadden

Brett Mcspadden

Business Manager

105 Reviews
Certified
Dealership Experience 15 years 9 months
Industry Experience 15 years 9 months
I’m a huge fan of Mazda because they are premium vehicles with an emphasis on having fun while driving. I’ve done this a long time and I am very knowledgeable about the industry as a whole.
Recent Reviews

Sep 14, 2022

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A stress free experience when buying a vehicle.

A stress free experience when buying a vehicle. They will give you the best deal that they can. You will leave in your new car very satisfied.

Sep 09, 2022

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A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

Sep 03, 2022

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Good experience.

Good experience. Salesperson was responsive and always provided the me with the information I requested. Would definitely purchase from this dealership again.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

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Mike King

Mike King

Sales Manager

74 Reviews
Certified
Recent Reviews

Sep 24, 2022

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My car buying experience was great!

My car buying experience was great! I would refer my family and friends to check them out!

Sep 20, 2022

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Great experience buying my Mazda CX-50.

Great experience buying my Mazda CX-50. I did not feel pressured at any point of the sale and would highly recommend purchasing your next vehicle through Paretti Mazda. Alex was a pleasure to work with and Mike in finance was straight forward and literally got all the paperwork done within 30 min. Best car experience I ever had.

Sep 14, 2022

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A stress free experience when buying a vehicle.

A stress free experience when buying a vehicle. They will give you the best deal that they can. You will leave in your new car very satisfied.

Sep 08, 2022

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Great job by all of the Paretti staff.

Great job by all of the Paretti staff. Good. Choice for our second Mazda. Love the blue

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

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Ryan Vucinovich

Ryan Vucinovich

Service Manager

73 Reviews
Certified
Recent Reviews

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 16, 2022

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Initial customer service was great.

Initial customer service was great. Car was fixed and returned clean and in good condition. The same service engine light came back on less than 48 hours after the visit. Paretti reached out with a e-survey and I reported this issue, Ryan Vucinovich reached out by email, I responded and followed up once more, Ryan V never responded nor did anyone else. The light remains on.

Sep 11, 2022

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Scheduling my service was easy, the staff was friendly

Scheduling my service was easy, the staff was friendly and accommodating. I liked receiving the full service inspection report via SMS.

Aug 17, 2022

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Been to this dealership multiple times for both of my

Been to this dealership multiple times for both of my Mazda vehicles. I’ve always received fast, courteous service as well as impeccable communication from the service team. I’ll keep taking my Mazdas here for service well after the factory warranty expires. Keep up the great work!

Jul 05, 2022

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it was a great experience.

it was a great experience. Alex was so helpful an detailed with everything. Brett answered all my questions and helped me analyze my options. Ryan was able to step in and ensure everything was completed before leaving with my new car.

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Ed Burrow

Ed Burrow

Brand Ambassador

59 Reviews
Certified
Dealership Experience 2 years 3 months
Hi there, Eddie Paretti here. Avid car guy, with a passion for manuals. I grew up in Youngsville/Broussard in south Louisiana. I've been in this area since 2013, have been with Paretti since the summer of 2020, love it here. I know you will too. Come by, say hello, feel welcomed.
Recent Reviews

Sep 16, 2022

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Initial customer service was great.

Initial customer service was great. Car was fixed and returned clean and in good condition. The same service engine light came back on less than 48 hours after the visit. Paretti reached out with a e-survey and I reported this issue, Ryan Vucinovich reached out by email, I responded and followed up once more, Ryan V never responded nor did anyone else. The light remains on.

Sep 15, 2022

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Exceptional customer service and knowledgeable about my

Exceptional customer service and knowledgeable about my car. The took the time to answer all my questions.

Aug 24, 2022

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Ed and John where very nice and helpful.

Ed and John where very nice and helpful. Had a great car buying experience for sure.

Aug 11, 2022

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After purchasing this vehicle a while back and finally

After purchasing this vehicle a while back and finally bringing it in for an oil change. My wife was amazed that the same level of experience was used when approached by the service department. As a fellow dealership employee. I admire this type of work. Thank you.

Aug 11, 2022

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Mr. Burrow was very thorough and took time with me. It

Mr. Burrow was very thorough and took time with me. It was very much appreciated.

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Ronnie Fernandez

Ronnie Fernandez

Service Advisor
Recent Reviews

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 22, 2022

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Professional, friendly, great scheduling and awesome ,

Professional, friendly, great scheduling and awesome , the service advisor was great, car was ready at the time of arrival.

Sep 20, 2022

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This is my third visit to this dealership and every time

This is my third visit to this dealership and every time I have enjoyed an excellent level of service and professionalism by the staff.

Sep 15, 2022

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Casey and the staff at Paretti are always fast and

Casey and the staff at Paretti are always fast and helpful. I like the automated system that sends your estimate and lets you approve the work, and even pay in the portal for a quicker time in the service center.

Sep 11, 2022

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Scheduling my service was easy, the staff was friendly

Scheduling my service was easy, the staff was friendly and accommodating. I liked receiving the full service inspection report via SMS.

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Tim Broussard

Tim Broussard

Brand Ambassador

50 Reviews
Certified
Hi, I am from Covington, Louisiana! I graduated from Mandeville High School, and went on to get a B.A. in History from Southeastern Louisiana University. I started at Paretti Mazda in June of 2021, and I love seeing happy customers drive off the lot in the car they want.
Recent Reviews

Sep 05, 2022

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Great Experience.

Great Experience. I have purchased multiple vehicles from this dealership, and I have always had a great experience.

Aug 23, 2022

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They worked tirelessly to find me a car I loved even in

They worked tirelessly to find me a car I loved even in todays market, with todays rates.

Aug 23, 2022

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Extremely professional and thorough.

Extremely professional and thorough. Could not have had a better experience buying our daughter her first car. They are the best in the biz!

Aug 15, 2022

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No nonsense approach, no pressure to buy .

No nonsense approach, no pressure to buy . Just straight facts about the price and vehicle. Awesome experience. I wasn’t expecting to leave with a car that day .

Aug 12, 2022

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It was a fast transaction.

It was a fast transaction. My agent was very helpful and accomodating. I am grateful for all their help.

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Dianne Michel

Dianne Michel

Brand Ambassador

49 Reviews
Certified
Contact Me
Dealership Experience 1 years 6 months
Industry Experience 1 years 6 months
I’m from New Orleans. I’ve been married 30 years and have 2 children. I’ve been a retail store manager with Bed Bath &Beyond,Michaels Crafts and CVS. I decided I didn’t want to be a store manager and in April 2021 became a salesperson for Paretti Mazda. I LOVE IT. Our family has 7 Mazda’s. It was a natural transition. I’m adjusting to being the only woman but it’s all good!!!!
Recent Reviews

Sep 09, 2022

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A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 08, 2022

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Great job by all of the Paretti staff.

Great job by all of the Paretti staff. Good. Choice for our second Mazda. Love the blue

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

Aug 19, 2022

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This is the first time my wife and I interacted with this

This is the first time my wife and I interacted with this dealership. We came in to purchase a vehicle to replace one that had been stolen. We had a price range in mind to make the payments affordable. We had two previously owned vehicles in mind however, Dianne Michel was able to find us a newer model with less miles and more warranty for about the same price. The sales manager was able to find financing at a good rate and terms to keep the payments at about $350 per month. We were in and out the dealership in under two hours having completed our purchase.

Aug 12, 2022

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Our new car purchase was a delight.

Our new car purchase was a delight. Dianne Michel helped us make our selection and kept us informed of the status during the wait. She also spent lots of time when it arrived explaining all the features and benefits. We would gladly recommend her to other car shoppers.

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Casey Munoz Carpenter

Casey Munoz Carpenter

Service Advisor

45 Reviews
Certified
Recent Reviews

Sep 26, 2022

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They should have a more private area for ppl waiting on

They should have a more private area for ppl waiting on their car being serviced

Sep 15, 2022

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Casey and the staff at Paretti are always fast and

Casey and the staff at Paretti are always fast and helpful. I like the automated system that sends your estimate and lets you approve the work, and even pay in the portal for a quicker time in the service center.

Aug 31, 2022

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Service staff is always responsive and friendly;

Service staff is always responsive and friendly; reinforces why I purchased my Mazda here. Waiting area is immaculate and comfortable.

Aug 26, 2022

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Very nice customer service Ann and Casey are awesome

Very nice customer service Ann and Casey are awesome they always go above and beyond

Aug 17, 2022

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Been to this dealership multiple times for both of my

Been to this dealership multiple times for both of my Mazda vehicles. I’ve always received fast, courteous service as well as impeccable communication from the service team. I’ll keep taking my Mazdas here for service well after the factory warranty expires. Keep up the great work!

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John Gant

John Gant

Brand Ambassador
Recent Reviews

Sep 24, 2022

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My car buying experience was great!

My car buying experience was great! I would refer my family and friends to check them out!

Sep 03, 2022

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Good experience.

Good experience. Salesperson was responsive and always provided the me with the information I requested. Would definitely purchase from this dealership again.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

Aug 29, 2022

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Purchased third Mazda.

Purchased third Mazda. Paretti has consistently been the best Mazda option for us. Still haven't visited their service department.because Mazdas don't seem to break.

Aug 26, 2022

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From when I first contacted Paretti Mazda to after we

From when I first contacted Paretti Mazda to after we made the purchase. Was a great a experience

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Troy Lyle

Troy Lyle

General Manager
Recent Reviews

Sep 09, 2022

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A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

Aug 08, 2022

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Love these people.

Love these people. Why would I spend money with anyone else? 4 cars from here so far! I will keep coming back!

Jul 24, 2022

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Troy, Mike, and Brandon were the best!

Troy, Mike, and Brandon were the best! I absolutely love my brand new CX-50!

Jun 29, 2022

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Paretti is always on their game.

Paretti is always on their game. I truly appreciate the customer service we receive every time we're there. Everyone goes above and beyond to make you comfortable and ensure that your vehicle is safe and running efficiently.

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Cody Jones

Cody Jones

Business Development Manager
Recent Reviews

Sep 21, 2022

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I really enjoyed my experience in purchasing my vehicle

I really enjoyed my experience in purchasing my vehicle from Paretti Mazda. Cody Jones was extremely professional, and he made process enjoyable.

Sep 15, 2022

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Exceptional customer service and knowledgeable about my

Exceptional customer service and knowledgeable about my car. The took the time to answer all my questions.

Aug 23, 2022

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They worked tirelessly to find me a car I loved even in

They worked tirelessly to find me a car I loved even in todays market, with todays rates.

Aug 23, 2022

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Extremely professional and thorough.

Extremely professional and thorough. Could not have had a better experience buying our daughter her first car. They are the best in the biz!

Aug 03, 2022

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I was looking for a car that would get excellent fuel

I was looking for a car that would get excellent fuel mileage. Bruce James in the Used Car Department helped me find what I was looking for. He was diligent without being high pressure. I would highly recommend this dealership to help you locate a vehicle. Thanks Bruce!

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Josh Vines

Josh Vines

Service Administrator

33 Reviews
Certified
Recent Reviews

Jun 26, 2022

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Very easy to make the appt, drove in on time and got the

Very easy to make the appt, drove in on time and got the car back, clean as whistle in short order.

Jun 20, 2022

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Super helpful and prompt service.

Super helpful and prompt service. They really care about the customer’s needs and respond very efficiently and in a timely manner.

Jun 10, 2022

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Charged wrong price for service, still waiting on

Charged wrong price for service, still waiting on adjustment as promised, as per the technician 😟

Jun 02, 2022

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Casey was so helpful on the what I needed and she did

Casey was so helpful on the what I needed and she did everything for me to happy with service and I even got a rental car while they were fixing my car. I am so grateful for all the service that was done on my car thank you again

May 18, 2022

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Great follow-up on an issue.

Great follow-up on an issue. Appreciate Josh's involvement and Ann's assistance at pick-up time.

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Alex Seals

Alex Seals

Brand Ambassador

27 Reviews
Certified
Recent Reviews

Sep 20, 2022

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Great experience buying my Mazda CX-50.

Great experience buying my Mazda CX-50. I did not feel pressured at any point of the sale and would highly recommend purchasing your next vehicle through Paretti Mazda. Alex was a pleasure to work with and Mike in finance was straight forward and literally got all the paperwork done within 30 min. Best car experience I ever had.

Sep 14, 2022

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A stress free experience when buying a vehicle.

A stress free experience when buying a vehicle. They will give you the best deal that they can. You will leave in your new car very satisfied.

Jul 15, 2022

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Great customer service, I got my new trailer hitch

Great customer service, I got my new trailer hitch installed and Bob made my day!

Jul 05, 2022

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it was a great experience.

it was a great experience. Alex was so helpful an detailed with everything. Brett answered all my questions and helped me analyze my options. Ryan was able to step in and ensure everything was completed before leaving with my new car.

Jun 24, 2022

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Alexa was my sales professional.

Alexa was my sales professional. She went above and behind to satisfy me as a customer. I explained to her which trim level and color I wanted, and she kept me abreast of what was available. I received just what I wanted in a car and she walked me through each step. I bought a Mazda because I like the reliability. My son bought one too.

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Brandon Anderson

Brandon Anderson

Brand Ambassador
Recent Reviews

Sep 15, 2022

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Exceptional customer service and knowledgeable about my

Exceptional customer service and knowledgeable about my car. The took the time to answer all my questions.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

Aug 19, 2022

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No hustle…Knowledgeable and friendly.

No hustle…Knowledgeable and friendly. Brandon was an amazing salesperson. Showed us multiple cars until we found the perfect one for us.

Jul 24, 2022

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Troy, Mike, and Brandon were the best!

Troy, Mike, and Brandon were the best! I absolutely love my brand new CX-50!

Jun 22, 2022

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Ed Burrow was the best!

Ed Burrow was the best! Very knowledgeable about the Mazda product line both past and present. Great communication throughout the whole buying process. Paretti Mazda surpasses all the competing brands for the same vehicle class. No hidden fees (MAPs) and pressure free sales process. This is my 3rd CX5 and these vehicles hold their value.

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Andrew Arguello

Andrew Arguello

Technician
Recent Reviews

Sep 13, 2022

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scheduling on line was easy and the service dept is

scheduling on line was easy and the service dept is excellent wouldn't take my Mazda anywhere else

Aug 18, 2022

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I really lije my Mazda.

I really lije my Mazda. The staff is very courteous and efficient. My favorite person there is Troy who has always gone out of way to make sure I am satisfied.

Jul 29, 2022

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Efficient service and courteous personnel.

Efficient service and courteous personnel. Vehicle delivered back to me sparkling and looking like it just came off of the dealer showroom floor. Excellent service all around. Coffee, however, needs vast improvement…as does the television program content.

Apr 12, 2022

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My advisor (Josh) was informative about my car’s service

My advisor (Josh) was informative about my car’s service and the work was done in a timely manner.

Apr 11, 2022

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Professional and thorough auto mechanics.

Professional and thorough auto mechanics. The staff was very courteous and explained everything thoroughly.. Kept me informed via text through the whole process process. My go to place for my Mazda repairs.

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Kelly Boesch

Kelly Boesch

Technician
Recent Reviews

Jul 29, 2022

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Efficient service and courteous personnel.

Efficient service and courteous personnel. Vehicle delivered back to me sparkling and looking like it just came off of the dealer showroom floor. Excellent service all around. Coffee, however, needs vast improvement…as does the television program content.

Jul 11, 2022

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I always have a very pleasant experience while I’m

I always have a very pleasant experience while I’m getting my car serviced. I love the snacks.

Jun 13, 2022

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Friendly and attentive staff.

Friendly and attentive staff. Snacks, coffee and water really nice while waiting. They repaired my tire and I was off . Zoom Zoom !

May 21, 2022

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Everyone was nice to me and the service was great!

Everyone was nice to me and the service was great! I like the video explaining the work that was done on my car.

May 03, 2022

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Easy fast comfortable no issue relaxed routine too

Easy fast comfortable no issue relaxed routine too expensive cold wished they washed the car

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Jamie Jenkins

Jamie Jenkins

Service Assistant
Recent Reviews

Aug 25, 2022

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This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

May 21, 2022

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Everyone was nice to me and the service was great!

Everyone was nice to me and the service was great! I like the video explaining the work that was done on my car.

May 03, 2022

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Easy fast comfortable no issue relaxed routine too

Easy fast comfortable no issue relaxed routine too expensive cold wished they washed the car

Feb 19, 2022

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The best service I’ve ever had for my car.

The best service I’ve ever had for my car. Consistently exceeds expectations . Highly recommended.

Jan 31, 2022

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The service is fantastic and the people are courteous and...

The service is fantastic and the people are courteous and professional. It’s just easy.

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Henry Reyna

Henry Reyna

Brand Ambassador
Dealership Experience 4 years 5 months
Industry Experience 28 years 11 months
28 years of experience in the New Orleans Metro area. Originally from St. Charles Parish and currently a Metairie resident for the past 6 years.
Recent Reviews

Mar 21, 2022

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Very helpful, friendly and knowledgeable people to help

Very helpful, friendly and knowledgeable people to help customers with their concerns about their transportation maintenance. I am happy to bring my vehicle to Paretti Mazda. I have always had a good experience at Paretti Mazda.

Jan 07, 2022

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Same day service couldn’t of ask for anything better. We...

Same day service couldn’t of ask for anything better. We will be taking our. Are there again

Dec 24, 2021

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Our salesman, John, was very friendly and knowledgeable....

Our salesman, John, was very friendly and knowledgeable. The deal was very fair with no additional increase for market adjustment.

Dec 14, 2021

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From start to finish Henry was wonderful. I was unable to...

From start to finish Henry was wonderful. I was unable to decide on which model and he was so prompt and patient with explaining the difference between the 3 models that I was interested in. He made this process stress free.

Oct 26, 2021

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Every things is good and allso mr Henry Reyna sales...

Every things is good and allso mr Henry Reyna sales consultant he is perfect and…

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Tracy Moses

Tracy Moses

Body Shop Administrator
Recent Reviews

Sep 21, 2022

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Liked they used text messaging to provide updates.

Liked they used text messaging to provide updates. When needed they responded by phone and were very informative

Aug 25, 2022

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This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

Jun 07, 2022

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Collision department was great!

Collision department was great! Even though it took a while for parts to repair IDA damage, Tracy was a pleasure to work with. They even delivered my car to me this past week because my husband was in the hospital and I couldn't get there. That is really great customer service and caring!

Apr 18, 2022

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Excellent work and service.

Excellent work and service. Thanks to Tracy for getting it through so fast in a very busy period.

Feb 07, 2022

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Had car in for repairs from Hurricane Ida and Tracy did a...

Had car in for repairs from Hurricane Ida and Tracy did a great job keeping me up to date on repairs and delays due to parts not accessible. It gave me great confidence to know my car was in god hands.

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Matthew Olvany

Matthew Olvany

Sales Guide
Born and raised in Metairie, Louisiana. Went to Brother Martin, graduated from Grace King and U.N.O. I love cars ,I love people, and I love having a career that combines the two.
Recent Reviews

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

Jul 08, 2022

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Had a good experience.

Had a good experience. Sales guy was awesome. Service and support were great. I will buy from there again

Jun 02, 2022

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Very good experience with the salesman best dealership I

Very good experience with the salesman best dealership I have work with in a long time very professional in the Business.

May 31, 2022

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Good experience.

Good experience. Got what I wanted. Relatively easy, quick and hassle free. Matthew was great to work with

May 31, 2022

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This was a great experience with parietta Mazada.

This was a great experience with parietta Mazada. They done everything in a timely manner. Matthew was a professional.

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Brenda Hayes

Brenda Hayes

Service Administrator
Recent Reviews

May 24, 2022

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The quality of service was great.

The quality of service was great. Dianne was very direct and a pleasure to work with.

May 03, 2022

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Easy fast comfortable no issue relaxed routine too

Easy fast comfortable no issue relaxed routine too expensive cold wished they washed the car

Apr 13, 2022

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I have always appreciated the service departments

I have always appreciated the service departments honesty. They keep my car running well over 150,000 miles

Feb 19, 2022

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The best service I’ve ever had for my car.

The best service I’ve ever had for my car. Consistently exceeds expectations . Highly recommended.

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Michael Lewis

Michael Lewis

Estimator
Recent Reviews

Sep 21, 2022

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Liked they used text messaging to provide updates.

Liked they used text messaging to provide updates. When needed they responded by phone and were very informative

Aug 25, 2022

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This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

Jun 08, 2022

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Mr. Michael in the collision department was great. He

Mr. Michael in the collision department was great. He help me to understand everything that was gonna happen to my car and he also got me in and out in a timely manner. Thank you Mr. Michael. My Service advisor Casey was also great and helpful with getting me an appointment sooner to get my back door emblem put on my car and also reaching out to a technology specialist to help me with my Jaguar app . Thank you mr. Casey.

Feb 25, 2022

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The place was clean and people were very friendly.

The place was clean and people were very friendly. The sale person was excellent and knew what they we’re selling. The financial crew was great. I told them I didn’t want my credit ran through the system. The gave me a choice and stuck to in. Awesome Crew

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Scott Lavergne

Scott Lavergne

Pre-Owned Director
Recent Reviews

May 10, 2022

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This my third vehicle being leased through Paretti.

This my third vehicle being leased through Paretti. As usual everything went great I have recommended Paretti to several people. Great product

Jan 07, 2022

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Same day service couldn’t of ask for anything better. We...

Same day service couldn’t of ask for anything better. We will be taking our. Are there again

Jan 02, 2022

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Employee Rating

These ppl at this dealership or blantly DISHONEST they...

These ppl at this dealership or blantly DISHONEST they discriminate against anyone whose African American and Scottie Mike and finance are not truthful. They lied about EVERYTHING not too mention said they didn't want my business after my rating if them. They ask for the car back after I was approved for car and took delivery of it. This is by far the worst car dealership. They tried to steal my 2018 class 300 with 29,129 for 24, 325 it was horrible. The lies and deceit and now it's on YouTube what they did and I have receipts to prove everything. DISCRIMINATION us illegal and people who do it should be exposed. It was just awful and Craig PARETTI the owner should be a shame to misrepresent his dad's name. Shameful. They cancelled the deal after they kept my car in Baton Rouge and I had the mad at almost a week. A very crooked dealing dishobest staff and mazda PARETTI. Especially SCOTT and Mike

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Julius Stroman

Julius Stroman

Estimator
Recent Reviews

Sep 21, 2022

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Liked they used text messaging to provide updates.

Liked they used text messaging to provide updates. When needed they responded by phone and were very informative

Aug 25, 2022

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This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

Jun 09, 2022

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Always amazing service.

Always amazing service. Very knowledgeable about my car and what needs to be done. Would recommend anyone to come here and get a car or just to bring there car in for service!

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Donald Gonzalez

Donald Gonzalez

Technician
Recent Reviews

May 06, 2022

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Employee Rating

Great job and great service for this dealership thanks

Great job and great service for this dealership thanks that’s my comment for this dealership

Feb 19, 2022

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The best service I’ve ever had for my car.

The best service I’ve ever had for my car. Consistently exceeds expectations . Highly recommended.

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Bob Gurry

Bob Gurry

Parts Manager
Recent Reviews

Jul 15, 2022

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Great customer service, I got my new trailer hitch

Great customer service, I got my new trailer hitch installed and Bob made my day!

Jun 23, 2022

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They were knowledgeable, friendly, and very accommodating

They were knowledgeable, friendly, and very accommodating to my needs. Highly recommend Ms Dianne M.

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Shawn Lefort

Shawn Lefort

Parts Specialist
Recent Reviews

Jun 20, 2022

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Super helpful and prompt service.

Super helpful and prompt service. They really care about the customer’s needs and respond very efficiently and in a timely manner.

Dec 17, 2021

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They are very customer friendly, an timely with thier oil...

They are very customer friendly, an timely with thier oil change. Also they have a great expresso machine 😀

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Luis Lobo

Luis Lobo

Technician
Recent Reviews

Aug 25, 2022

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Employee Rating

This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

Feb 19, 2022

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The best service I’ve ever had for my car.

The best service I’ve ever had for my car. Consistently exceeds expectations . Highly recommended.

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Donnell Mabry

Donnell Mabry

Technician
Recent Reviews

Aug 25, 2022

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Employee Rating

This dealership is above 5 stars!

This dealership is above 5 stars! The customer service and follow up are above what I expected. I am proud to own a Mazda!

Mar 16, 2022

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The staff was very nice, my car was taken back at the

The staff was very nice, my car was taken back at the scheduled time and ready when I was told it would be ready.

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Don Schmitz

Don Schmitz

Master Technician
Recent Reviews

May 19, 2022

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Employee Rating

The dealership has excellent customer service and they

The dealership has excellent customer service and they are very transparent when working on the car

Feb 19, 2022

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The best service I’ve ever had for my car.

The best service I’ve ever had for my car. Consistently exceeds expectations . Highly recommended.

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Pio Medina

Pio Medina

Assistant Parts Manager
Recent Reviews

Feb 25, 2022

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Employee Rating

The place was clean and people were very friendly.

The place was clean and people were very friendly. The sale person was excellent and knew what they we’re selling. The financial crew was great. I told them I didn’t want my credit ran through the system. The gave me a choice and stuck to in. Awesome Crew

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Adam Reidy

Adam Reidy

Master Technician
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Kennard Young

Kennard Young

Technician
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    Dianne Michel

    Dianne Michel

    Brand Ambassador

    49 Reviews
    Alex Seals

    Alex Seals

    Brand Ambassador

    27 Reviews
    Matthew Olvany

    Matthew Olvany

    Sales Guide

    5 Reviews
    Scott Lavergne

    Scott Lavergne

    Pre-Owned Director

    3 Reviews

Sales

Ed Burrow

Ed Burrow

Brand Ambassador

Certified
59 Reviews
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Tim Broussard

Tim Broussard

Brand Ambassador

Certified
50 Reviews
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Dianne Michel

Dianne Michel

Brand Ambassador

Certified
49 Reviews
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John Gant

John Gant

Brand Ambassador
42 Reviews
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Alex Seals

Alex Seals

Brand Ambassador

Certified
27 Reviews
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Brandon Anderson

Brandon Anderson

Brand Ambassador
26 Reviews
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Henry Reyna

Henry Reyna

Brand Ambassador
7 Reviews
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Matthew Olvany

Matthew Olvany

Sales Guide
5 Reviews
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Scott Lavergne

Scott Lavergne

Pre-Owned Director
3 Reviews
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Ann Hernandez

Ann Hernandez

Service Advisor

187 Reviews
Certified
Recent Reviews

Sep 23, 2022

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Excellent service.

Excellent service. So glad I purchased another Mazda! Thanks again to all who were there to help.

Sep 22, 2022

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Anne Hernandez and the service techs always do right by

Anne Hernandez and the service techs always do right by me. Great service. And my car always seems to run better.

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 22, 2022

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Professional, friendly, great scheduling and awesome ,

Professional, friendly, great scheduling and awesome , the service advisor was great, car was ready at the time of arrival.

Sep 21, 2022

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The appointments are always on time, the inspection is

The appointments are always on time, the inspection is thorough, the report is detailed and the waiting is great. Ann is not only a true professional but a lovely person who always makes my experience such fun. Hats off to the Service Center!!!!

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Brett Mcspadden

Brett Mcspadden

Business Manager

105 Reviews
Certified
Dealership Experience 15 years 9 months
Industry Experience 15 years 9 months
I’m a huge fan of Mazda because they are premium vehicles with an emphasis on having fun while driving. I’ve done this a long time and I am very knowledgeable about the industry as a whole.
Recent Reviews

Sep 14, 2022

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A stress free experience when buying a vehicle.

A stress free experience when buying a vehicle. They will give you the best deal that they can. You will leave in your new car very satisfied.

Sep 09, 2022

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A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

Sep 03, 2022

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Good experience.

Good experience. Salesperson was responsive and always provided the me with the information I requested. Would definitely purchase from this dealership again.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

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Mike King

Mike King

Sales Manager

74 Reviews
Certified
Recent Reviews

Sep 24, 2022

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My car buying experience was great!

My car buying experience was great! I would refer my family and friends to check them out!

Sep 20, 2022

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Great experience buying my Mazda CX-50.

Great experience buying my Mazda CX-50. I did not feel pressured at any point of the sale and would highly recommend purchasing your next vehicle through Paretti Mazda. Alex was a pleasure to work with and Mike in finance was straight forward and literally got all the paperwork done within 30 min. Best car experience I ever had.

Sep 14, 2022

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A stress free experience when buying a vehicle.

A stress free experience when buying a vehicle. They will give you the best deal that they can. You will leave in your new car very satisfied.

Sep 08, 2022

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Great job by all of the Paretti staff.

Great job by all of the Paretti staff. Good. Choice for our second Mazda. Love the blue

Sep 07, 2022

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Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

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Ryan Vucinovich

Ryan Vucinovich

Service Manager

73 Reviews
Certified
Recent Reviews

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 16, 2022

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Initial customer service was great.

Initial customer service was great. Car was fixed and returned clean and in good condition. The same service engine light came back on less than 48 hours after the visit. Paretti reached out with a e-survey and I reported this issue, Ryan Vucinovich reached out by email, I responded and followed up once more, Ryan V never responded nor did anyone else. The light remains on.

Sep 11, 2022

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Scheduling my service was easy, the staff was friendly

Scheduling my service was easy, the staff was friendly and accommodating. I liked receiving the full service inspection report via SMS.

Aug 17, 2022

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Been to this dealership multiple times for both of my

Been to this dealership multiple times for both of my Mazda vehicles. I’ve always received fast, courteous service as well as impeccable communication from the service team. I’ll keep taking my Mazdas here for service well after the factory warranty expires. Keep up the great work!

Jul 05, 2022

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it was a great experience.

it was a great experience. Alex was so helpful an detailed with everything. Brett answered all my questions and helped me analyze my options. Ryan was able to step in and ensure everything was completed before leaving with my new car.

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Ed Burrow

Ed Burrow

Brand Ambassador

59 Reviews
Certified
Dealership Experience 2 years 3 months
Hi there, Eddie Paretti here. Avid car guy, with a passion for manuals. I grew up in Youngsville/Broussard in south Louisiana. I've been in this area since 2013, have been with Paretti since the summer of 2020, love it here. I know you will too. Come by, say hello, feel welcomed.
Recent Reviews

Sep 16, 2022

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Initial customer service was great.

Initial customer service was great. Car was fixed and returned clean and in good condition. The same service engine light came back on less than 48 hours after the visit. Paretti reached out with a e-survey and I reported this issue, Ryan Vucinovich reached out by email, I responded and followed up once more, Ryan V never responded nor did anyone else. The light remains on.

Sep 15, 2022

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Exceptional customer service and knowledgeable about my

Exceptional customer service and knowledgeable about my car. The took the time to answer all my questions.

Aug 24, 2022

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Ed and John where very nice and helpful.

Ed and John where very nice and helpful. Had a great car buying experience for sure.

Aug 11, 2022

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After purchasing this vehicle a while back and finally

After purchasing this vehicle a while back and finally bringing it in for an oil change. My wife was amazed that the same level of experience was used when approached by the service department. As a fellow dealership employee. I admire this type of work. Thank you.

Aug 11, 2022

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Mr. Burrow was very thorough and took time with me. It

Mr. Burrow was very thorough and took time with me. It was very much appreciated.

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Ronnie Fernandez

Ronnie Fernandez

Service Advisor
Recent Reviews

Sep 22, 2022

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I was pleased with the courtesy.

I was pleased with the courtesy. And it evident of the improvement in the car on the drive home. Steering felt improved, probably from tire rotation and air pressure adjustments.

Sep 22, 2022

Dealership Rating
Employee Rating

Professional, friendly, great scheduling and awesome ,

Professional, friendly, great scheduling and awesome , the service advisor was great, car was ready at the time of arrival.

Sep 20, 2022

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This is my third visit to this dealership and every time

This is my third visit to this dealership and every time I have enjoyed an excellent level of service and professionalism by the staff.

Sep 15, 2022

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Casey and the staff at Paretti are always fast and

Casey and the staff at Paretti are always fast and helpful. I like the automated system that sends your estimate and lets you approve the work, and even pay in the portal for a quicker time in the service center.

Sep 11, 2022

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Scheduling my service was easy, the staff was friendly

Scheduling my service was easy, the staff was friendly and accommodating. I liked receiving the full service inspection report via SMS.

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Tim Broussard

Tim Broussard

Brand Ambassador

50 Reviews
Certified
Hi, I am from Covington, Louisiana! I graduated from Mandeville High School, and went on to get a B.A. in History from Southeastern Louisiana University. I started at Paretti Mazda in June of 2021, and I love seeing happy customers drive off the lot in the car they want.
Recent Reviews

Sep 05, 2022

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Great Experience.

Great Experience. I have purchased multiple vehicles from this dealership, and I have always had a great experience.

Aug 23, 2022

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They worked tirelessly to find me a car I loved even in

They worked tirelessly to find me a car I loved even in todays market, with todays rates.

Aug 23, 2022

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Employee Rating

Extremely professional and thorough.

Extremely professional and thorough. Could not have had a better experience buying our daughter her first car. They are the best in the biz!

Aug 15, 2022

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No nonsense approach, no pressure to buy .

No nonsense approach, no pressure to buy . Just straight facts about the price and vehicle. Awesome experience. I wasn’t expecting to leave with a car that day .

Aug 12, 2022

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It was a fast transaction.

It was a fast transaction. My agent was very helpful and accomodating. I am grateful for all their help.

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Dianne Michel

Dianne Michel

Brand Ambassador

49 Reviews
Certified
Contact Me
Dealership Experience 1 years 6 months
Industry Experience 1 years 6 months
I’m from New Orleans. I’ve been married 30 years and have 2 children. I’ve been a retail store manager with Bed Bath &Beyond,Michaels Crafts and CVS. I decided I didn’t want to be a store manager and in April 2021 became a salesperson for Paretti Mazda. I LOVE IT. Our family has 7 Mazda’s. It was a natural transition. I’m adjusting to being the only woman but it’s all good!!!!
Recent Reviews

Sep 09, 2022

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A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 08, 2022

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Employee Rating

Great job by all of the Paretti staff.

Great job by all of the Paretti staff. Good. Choice for our second Mazda. Love the blue

Sep 07, 2022

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Employee Rating

Everyone was so helpful and made this process so easy.

Everyone was so helpful and made this process so easy. I am so glad I went with this location to find my dream car!!!

Aug 19, 2022

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This is the first time my wife and I interacted with this

This is the first time my wife and I interacted with this dealership. We came in to purchase a vehicle to replace one that had been stolen. We had a price range in mind to make the payments affordable. We had two previously owned vehicles in mind however, Dianne Michel was able to find us a newer model with less miles and more warranty for about the same price. The sales manager was able to find financing at a good rate and terms to keep the payments at about $350 per month. We were in and out the dealership in under two hours having completed our purchase.

Aug 12, 2022

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Our new car purchase was a delight.

Our new car purchase was a delight. Dianne Michel helped us make our selection and kept us informed of the status during the wait. She also spent lots of time when it arrived explaining all the features and benefits. We would gladly recommend her to other car shoppers.

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Casey Munoz Carpenter

Casey Munoz Carpenter

Service Advisor

45 Reviews
Certified
Recent Reviews

Sep 26, 2022

Dealership Rating
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They should have a more private area for ppl waiting on

They should have a more private area for ppl waiting on their car being serviced

Sep 15, 2022

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Employee Rating

Casey and the staff at Paretti are always fast and

Casey and the staff at Paretti are always fast and helpful. I like the automated system that sends your estimate and lets you approve the work, and even pay in the portal for a quicker time in the service center.

Aug 31, 2022

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Service staff is always responsive and friendly;

Service staff is always responsive and friendly; reinforces why I purchased my Mazda here. Waiting area is immaculate and comfortable.

Aug 26, 2022

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Very nice customer service Ann and Casey are awesome

Very nice customer service Ann and Casey are awesome they always go above and beyond

Aug 17, 2022

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Been to this dealership multiple times for both of my

Been to this dealership multiple times for both of my Mazda vehicles. I’ve always received fast, courteous service as well as impeccable communication from the service team. I’ll keep taking my Mazdas here for service well after the factory warranty expires. Keep up the great work!

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John Gant

John Gant

Brand Ambassador
Recent Reviews

Sep 24, 2022

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My car buying experience was great!

My car buying experience was great! I would refer my family and friends to check them out!

Sep 03, 2022

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Employee Rating

Good experience.

Good experience. Salesperson was responsive and always provided the me with the information I requested. Would definitely purchase from this dealership again.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

Aug 29, 2022

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Purchased third Mazda.

Purchased third Mazda. Paretti has consistently been the best Mazda option for us. Still haven't visited their service department.because Mazdas don't seem to break.

Aug 26, 2022

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From when I first contacted Paretti Mazda to after we

From when I first contacted Paretti Mazda to after we made the purchase. Was a great a experience

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Troy Lyle

Troy Lyle

General Manager
Recent Reviews

Sep 09, 2022

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Employee Rating

A+ dealership all around!

A+ dealership all around! Would not buy a car from any other. Always helpful and pleasant to deal with in all departments.

Sep 02, 2022

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Very straight forward no hidden fees.

Very straight forward no hidden fees. They all want whats best for you and they will make sure everything goes smooth.

Aug 08, 2022

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Employee Rating

Love these people.

Love these people. Why would I spend money with anyone else? 4 cars from here so far! I will keep coming back!

Jul 24, 2022

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Troy, Mike, and Brandon were the best!

Troy, Mike, and Brandon were the best! I absolutely love my brand new CX-50!

Jun 29, 2022

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Paretti is always on their game.

Paretti is always on their game. I truly appreciate the customer service we receive every time we're there. Everyone goes above and beyond to make you comfortable and ensure that your vehicle is safe and running efficiently.

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Cody Jones

Cody Jones

Business Development Manager
Recent Reviews

Sep 21, 2022

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I really enjoyed my experience in purchasing my vehicle

I really enjoyed my experience in purchasing my vehicle from Paretti Mazda. Cody Jones was extremely professional, and he made process enjoyable.

Sep 15, 2022

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Employee Rating

Exceptional customer service and knowledgeable about my

Exceptional customer service and knowledgeable about my car. The took the time to answer all my questions.

Aug 23, 2022

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Employee Rating

They worked tirelessly to find me a car I loved even in

They worked tirelessly to find me a car I loved even in todays market, with todays rates.

Aug 23, 2022

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Employee Rating

Extremely professional and thorough.

Extremely professional and thorough. Could not have had a better experience buying our daughter her first car. They are the best in the biz!

Aug 03, 2022

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I was looking for a car that would get excellent fuel

I was looking for a car that would get excellent fuel mileage. Bruce James in the Used Car Department helped me find what I was looking for. He was diligent without being high pressure. I would highly recommend this dealership to help you locate a vehicle. Thanks Bruce!

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Josh Vines

Josh Vines

Service Administrator

33 Reviews
Certified
Recent Reviews

Jun 26, 2022

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Very easy to make the appt, drove in on time and got the

Very easy to make the appt, drove in on time and got the car back, clean as whistle in short order.

Jun 20, 2022

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Super helpful and prompt service.

Super helpful and prompt service. They really care about the customer’s needs and respond very efficiently and in a timely manner.

Jun 10, 2022

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Charged wrong price for service, still waiting on

Charged wrong price for service, still waiting on adjustment as promised, as per the technician 😟

Jun 02, 2022

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Casey was so helpful on the what I needed and she did

Casey was so helpful on the what I needed and she did everything for me to happy with service and I even got a rental car while they were fixing my car. I am so grateful for all the service that was done on my car thank you again

May 18, 2022

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